GoGuides Trust Record

Enter a domain to view its GoGuides Website Trust Record, including measured trust signals, canonical website URL, observation history, current trust state, trust record fingerprint, and crawl timing.

Current Trust Summary

This GoGuides Trust Record summarizes the current measured state for help.com.

Trust Status

Policy blocked
First recorded by GoGuides: 2026-01-08 23:58:00

Public Eligibility

This domain is not eligible for positive trust display or machine-readable trust use.

Policy Reason

mojibake or broken encoding
Code: mojibake_or_broken_encoding

Historical Grade

Not Available / Historical Rank 86

Crawl Freshness

Fresh
Last crawled 1 hour ago

Domain Provenance Record

13 measurements across 121 days

Stability Window

121 days

Trust Record

This domain is policy blocked. This Trust Record is shown for transparency and audit purposes only.

Policy blocked. Trust activation, badge publication, and positive machine-readable trust use are not available while this decision is active.

Canonical URL

https://help.com/

Matched URL

https://help.com/

AI Rank

Grade

Not Available

Domain Provenance Timeline

Independent GoGuides observations showing when this domain was first recorded, how long it has been observed, and when its recorded state changed.

Observed Web & Network State

Objective state captured by GoGuides during its domain observation. These fields describe what GoGuides observed and are separate from AI Rank or Grade.

HTTP Status

200

Observed Final URL

https://www.help.com/

Observed Public IP Address

103.224.212.32

Observed Nameservers

ns1.trellian.com, ns2.trellian.com

Robots Access

Allowed
allowed

Page Robots Directive

Not observed

TLS Certificate

CN=YE1,O=Let's Encrypt,C=US
Valid 2026-08-03 01:35:51 to 2026-11-01 01:35:50

Observed Provenance States

2 stored states across 15 observations

Observed State Changes

Content: 0
Robots: 0
DNS: 0
TLS certificate: 0
Final URL: 0

Observed Evidence Details

These are objective observations recorded by the GoGuides crawler. They are separate from GoGuides AI Rank, Grade, or other interpretation.

Observation Type
Full Page Observation

Requested URL
https://help.com/

Final URL
https://www.help.com/

HTTP Status
200

Redirect Count
1

Content Type
text/html

Response Bytes
22,525

Canonical URL
Not observed

Observed Page Title
help.com â Find Answers to Anything

Robots Access
Allowed

Robots Reason
allowed

Meta Robots
Not observed

X-Robots-Tag
Not observed

Observed Public IP Address(es)
103.224.212.32

Observed Nameservers
ns1.trellian.com, ns2.trellian.com

TLS Certificate Issuer
CN=YE1,O=Let's Encrypt,C=US

TLS Valid From
2026-08-03 01:35:51

TLS Valid Until
2026-11-01 01:35:50

First Observed
2026-08-12 23:51:51

Last Observed
2026-08-15 09:37:17

Identical-State Observations
7

▶ Show Cryptographic Evidence & SHA-256 Hashes ▼ Cryptographic Evidence & SHA-256 Hashes

                Title SHA-256

                03b89436ab8dfcf0b8cabd068ad8eb542173b608acfc9218561d4f2da388d7db            

                Content SHA-256

                31348b70c22e52d44d72f8683985cfb968dddd87e2d466ce25e7dc212b32d033            

                HTTP Body SHA-256

                3df6eea2fdb0bba82624a0533c25a36147e91aa5d8a383bebbbc0c6f6d308d17            

                robots.txt SHA-256

                59a23ec66fa3c2724ea82508b68c6e7a140675c353b24e052f316a7b5d1acced            

                DNS State SHA-256

                5e66a3b517b409b6b28ac6aeb945d2db8802ee5a1b41dc19083e112187955f1a            

                TLS Certificate SHA-256

                e9d623cc2c0db87cdb3e6719e846e3e553a21f03f29fa07b2fa34dbaf2f3a0fd            

                Complete Provenance State SHA-256

                694f4682a078e5c748504c2164572ae39ccd435ed993f5e6baa692b71892755e

View Machine-Readable Provenance JSON

First Seen by GoGuides

2026-01-08 23:58:00

Last Crawled by GoGuides

2026-08-15 09:37:17 (1 hour ago)

Last Record Refresh

2026-08-15 11:05:30 (just now)

Record Refresh Freshness

Fresh
Last refreshed just now

Stored Measurement Age

121 days

Trust Record Age

218 days ago

Stored Trust Measurements

Measurement Span

121 days across 13 stored measurements

Stability Window

121 days

Current Trust State Since

2026-04-15 12:59:37 (121 days ago)

Days Since Last Change

121 days

Rank/Algo State Changes

Trust Record Fingerprint (SHA-256)

91d6734dcd04c7196b2e9229e724a6b00150c50a46069cdf6b9ef78aa8c6f38e

Computed from: matched URL + rank + last crawled + algorithm version. This identifies the GoGuides trust record state; it is not domain-owner verification.

Provenance Observation History

This timeline shows when GoGuides recorded this trust state, including rank, crawl timing, algorithm version, and verification fingerprint.

Trust Favicon Not Available

This record is policy blocked and is shown for transparency only. GoGuides does not publish a positive trust favicon for this domain while this decision is active.

Related GoGuides AI Visibility & Trust Utilities

These GoGuides utilities work together: explain crawler activity, inspect AI visibility gaps, compare robots.txt with trust-layer signals, check verified text records, and activate a public Trust Signal when a domain is ready.

Why GoGuides Crawled My Site Are AI Bots Visiting My Site? Not Showing in ChatGPT? Is My Site Used by AI? Robots.txt vs Trust Layer Verified Text Search